Ordering, Payment and Delivery
How To Use Our Website & Place Your Order
Navigating through the various product categories or brands simply select your chosen product and decide if you would like to make a one-off purchase, or subscribe.
Add the chosen items to your cart and either continue shopping or click the basket in the top right-hand corner to checkout.
If you are a new customer, please select continue to register for an account. Please follow the requested steps until you reach the payment page.
If you are a returning customer, simply enter your email and password and select Login.
Please select your preferred payment method and select continue. You will be prompted to enter your payment details and the next step. Once your order has been confirmed and payment is taken you will receive a confirmation email containing your order details and invoice.
Payments are processed by Trust Payments Ltd, No.1 Royal Exchange, London, EC3V 3DG. A company registered in England and Wales with Company Number 11976895.
We accept most major debit and credit cards.
Shipping
We ship to the United Kingdom and European Union countries where local and national laws permit us to do so.
Certain brands in the UK are unable to ship to the EU.
Certain brands in the EU are unable to ship to the UK.
Our marketplace will automatically detect the country you are visiting from, and only allow you to purchase available products for shipping to your country.
Orders can be placed from, and payments securely taken from the following countries; Belgium, Croatia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Romania, Spain, Switzerland and the United Kingdom.
We do not ship to any countries other than those listed.
Orders placed before 2 pm are shipped the same day. Please refer to individual items to confirm their availability. Products may be sent separately when ordering from different brands due to their shipping location.
We do not ship or deliver on weekends. Any orders placed Friday after 2 pm or the weekend will be shipped the following Monday.
UK: 1-3 WORKING DAYS
EU: 2-4 WORKING DAYS
Shipping charges are calculated at checkout, depending on location.
Orders over £50 are subject to Free Delivery across the United Kingdom and Europe.